Privacy Policy

Last updated: May 1, 2026

1. Introduction

Welcome to CrewMaster ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our home service application and website.

2. Information We Collect

We may collect several types of information from and about users of our App, including:

  • Personal Identification: Name, email address, phone number, and physical address for service delivery.
  • Service Details: Information about the home services you request, including photos and descriptions of the work needed.
  • Location Data: We may collect precise or approximate location data from your mobile device to connect you with nearby service professionals.
  • Payment Information: Processed through secure third-party payment gateways; we do not store your full credit card details.

3. How We Use Your Information

  • To provide and maintain our Service, including connecting you with service professionals.
  • To process your bookings and payments.
  • To notify you about changes to our service or your booking status.
  • To provide customer support and respond to your inquiries.
  • To gather analysis or valuable information so that we can improve our App.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

  • Service Professionals: Only the necessary details (name, address, service description) required to perform the requested service.
  • Service Providers: Third-party companies that help us facilitate our service (e.g., payment processors, hosting providers).
  • Legal Requirements: If required by law or in response to valid requests by public authorities.

5. Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

6. Your Data Rights

You have the right to access, update, or delete the information we have on you. Whenever made possible, you can access, update, or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: support@crewmaster.com

Available Monday to Friday, 9:00 AM - 6:00 PM